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"Absolutely shocking"

About: Sidcup Medical Centre

Wait 2 weeks for a phone call for one of my children just for a referal to physio requested by her school. Child 2 in agony with a lump on wrist Fill out e consult twice, to not recieve a phone call at all. Phone and ask why, to be told now that i can have a call at 7pm on a friday night. Rediculous, and staff have attitude

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Responses

Response from Sidcup Medical Centre 2 years ago
Sidcup Medical Centre
Submitted on 19/06/2021 at 09:00
Published on nhs.uk at 13:47


Dear Patient,

I am sorry to hear about your dissatisfaction.

However I am unable to look into your concerns as you have posted anonymously.

Kindly contact our Assistant Practice Manager Louise Wright via sidcupmedical@nhs.net so that we can look into your concerns

Regards,

Tina Khanna

Chief Operating Officer

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