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Straightforward treatment process

Posted By homamqw93

"Straightforward treatment process"

About: South Tyrone Hospital / Day Clinical Centre

(as a service user),

I first attended Day Patients at South Tyrone Hospital in September 2020 for infusions relating to a diagnosis of MS. The staff were friendly and welcoming, constantly checking on my wellbeing.

The measures in place for covid 19 were very reassuring to myself as the infusion I was receiving would impact on my immune system and good hygiene was very important to me.

Returning 6 months later it was great to see some familiar faces and lovely that they remembered me also. The ward is open and spacious and I feel very safe and secure there.

Thank you again to the staff for making this treatment process straightforward.

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Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 2 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 12/05/2021 at 11:19
Published on Care Opinion at 11:19

picture of Mairead Casey

Good morning

Thank you so much for taking the time to tell us about your experience at the Day Clinical Centre at South Tyrone Hospital. It is so lovely to read your comments about the staff being friendly and welcoming, constantly checking on your wellbeing.

We also note your kind comments about the ward being open and spacious and that you feel very safe and secure there.

I will personally ensure that your feedback is shared with all the staff in the Day Clinical Centre and I know they will be very appreciative of your lovely comments.

Best wishes

Mairead Casey

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