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Care Opinion

Community Palliative Care

Posted By Mimado56

"Community Palliative Care"

About: Fife Community Services / Community Palliative Care Fife Community Services / District Nursing Queen Margaret Hospital / Palliative Care and Hospice

(as a service user),

Over the last few months my mum was cared for by the Community Palliative Care Team in NHS Fife following her discharge from acute care. The care she received was amazing and she was able to be cared for by an expert team until she passed away peacefully in her own home.

All the team from the consultants, nurses, occupational therapist, dietician and administration staff were kind, caring, supportive and experts in their fields. Everything my mum needed was organised quickly and calmly to ensure seamless care. 

My mum wanted to end her time at home and to be comfortable and the whole team made sure that happened and I can’t thank them enough. They also went out their way to offer me support and kindness at all times. I am aware that this service was increased because of COVID 19 and I hope they are given the funding required to continue.

I also want to thank the district nurses who worked alongside the team ensuring medication was administered effectively and were also a great support to me.

You are all fantastic, thanks to each and every one of the team. 

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Responses

Response from Michelle Williamson, Clinical Services Manager, Community Hospital Medicine for the Elderly, NHS Fife Health & Social Care Partnership 2 years ago
Michelle Williamson
Clinical Services Manager, Community Hospital Medicine for the Elderly,
NHS Fife Health & Social Care Partnership

Clinical service manager for inpatient Medicine for the Elderly wards covering St Andrews, Adamson, Glenrothes, Cameron and Queen Margaret Hospital

Submitted on 07/05/2021 at 15:12
Published on Care Opinion at 15:12

picture of Michelle Williamson

Dear Mimado56

Thank you for finding the time to write on care opinion about Mum and your experience with the Community Palliative Care Team.

The Community Palliative Care Team strive to facilitate the wishes of those they care for and to know that they provided this to your mum and yourself allowing you such precious time together. It is a privilege for me to manage such an amazing team who enable many families to spend this important time with their loved ones making memories.

I will ensure that your comments and thanks are passed to the team.

We are pleased that we were able to support you at this time and our thought are with you all

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Response from Jane Douglas, Lead Nurse, Community Nursing, Health & Social Care Partnership 2 years ago
Jane Douglas
Lead Nurse, Community Nursing,
Health & Social Care Partnership

Submitted on 11/05/2021 at 19:58
Published on Care Opinion on 12/05/2021 at 08:13

Thank you for taking the time to share your experience on care opinion with us, at what must be a very difficult time, on the service the District Nurses provided. District Nurses strive to deliver a person centred service that facilitates the wishes of all involved. I am very pleased that the District Nurses facilitated your mum and families wishes. I will share your comments with them and thank you.

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Response from Olivia Robertson, Head of Nursing, Nursing Directorate, Fife Health & Social Care Partnership 2 years ago
Olivia Robertson
Head of Nursing, Nursing Directorate,
Fife Health & Social Care Partnership

Submitted on 18/05/2021 at 14:56
Published on Care Opinion at 14:56

picture of Olivia Robertson

Dear Mimado56

Thank you for taking the time to post such lovely feedback about the Community Palliative Care Team and Community Nursing Teams. To hear you say that the care was seamless will mean a lot to them as person centred, high quality, safe and effective care is what they always strive to achieve.

It is so powerful to read your kind words and what it meant to you to spend precious and valuable time with your Mum at the end. We are so grateful you chose to share this with us at what must be a very difficult time

Sending the very best wishes to you and your family

regards Olivia

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