Arrived with my child who injured his arm (6 years old) and he was in pain. we were forced to wait outside in the cold for 2 hrs and once allowed inside waited 1 more hour at the reception and only then I noticed that they do not accept kids under 7 years on a poster, so after spending 3 hrs in waiting we had to leave. No one told me that i need to go to a different hospital, no one even looked at us! Careless staff attitude, no sympathy for a child in pain! Im shocked and upset about Minor injuries Unit!
"Horrible experience "
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››