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Caring at all times

Story from nhs.uk

"Caring at all times "

About: Queen Elizabeth Hospital Birmingham

A huge thank you to the teenage cancer services. Sadly the battle with cancer was a tough 19 month journey, and my sibling passed away on 22/4/2021.

There was some highs and lows. The staff on ward 622 were amazing. The end of life care we received was, with such dignity, kindness and respect. We were kept well informed by the nurses and doctors at all times. Even when the situation became quite challenging the team were assertive and respectful to us all.

We are extremely grateful for the loving care we have had from the cancer team and the aftercare too.

Keep doing what you do and thank you once again.

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Responses

Response from Queen Elizabeth Hospital Birmingham 2 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 07/05/2021 at 14:43
Published on nhs.uk at 17:40

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham especially at such a difficult time. We are very sorry to hear that your sibling passed away but pleased that colleagues were able to support you both so well during your time in Ward 622 and Cancer Services. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Best Wishes

Nicky Beecher

Patient Experience Manager

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