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"Excellent practice"

About: Cradley Surgery

I recently joined the practice a few weeks ago and have already been very impressed. I was able to complete the paperwork to move practices on the day I visited the surgery, received documentation through the post the following day and the third day brought a telephone consultation with the doctor (all that was required). Email queries were responded to very quickly and all staff, whether the doctor, nursing, Reception or Dispensary have been very helpful and efficient - all during a pandemic. Well done and thank you.

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Responses

Response from Cradley Surgery 2 years ago
Cradley Surgery
Submitted on 07/09/2021 at 13:36
Published on nhs.uk at 20:59


I am so sorry for the delay in responding. Thank you so much for taking the time to let us know your experience . The time you joined us was definitely a challenging one so I am really pleased that we managed to meet your needs . We always try to exceed expectations so glad that we did on this occasion . Welcome to the area and the surgery

Kind regards

Kirsten Jonathan

Practice Manager

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