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"Dismissive and dangerous"

About: Avon And Wiltshire Mental Health Partnership NHS Trust

I was referred under the FOUR hour pathway by my GP as she felt I was at extremely high risk. I was called, triaged, and told I’d have a full assessment in 3 days. 3 days came and went and I thought I had an assessment this turned out to be the “triage” and it was decided I wasn’t in genuine crisis and I was on a standard referral and told a team I hadn’t worked with for FIVE years knew me well has decided I wasn’t at risk and my GP overreacted. During this time all notions of support was directed back at a therapist I was seeing privately. I did briefly work with a different therapist and was due to return to my original therapist. However, during November and December the community teams decided to make them responsible for all my crisis care and left them at a loss of how to help me and as such unwilling to work with me unless services provide a level of support - which we already established won’t happen - they have no desire to help anyone that cannot be drugged up with powerful psychotropic drugs. The way i was dismissed by services as not being that unwell because I was not catatonic and had some functioning is not out of the norm in my experiences. I have now vowed if I ever deteriorated to that level again I will never seek help from this service. They claim they learn lessons or “things are different” but it is just the same as it was 5 years ago. Dismissive and dangerous.

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Responses

Response from Avon And Wiltshire Mental Health Partnership NHS Trust 2 years ago
Avon And Wiltshire Mental Health Partnership NHS Trust
Submitted on 19/05/2021 at 06:40
Published on nhs.uk at 15:15


Thanks for taking the time to leave your feedback, I am really sorry to read of your experience. We would like to look into this for you and would be grateful if you would contact the PALS team. Their email address is awp.pals@nhs.net or you can contact them by telephone at: PALS: 01225 362 900 or Freephone: 0800 073 1778

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