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Care Opinion

General Surgery

Posted By Bowler50

"General Surgery"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29)

(as the patient),

All I have to say is that my very short stay in the RAH Paisley provided me with exemplary care. The surgeon, his secretary and all of the staff in Ward 29 were attentive and helpful, showing care and consideration at all times. Thank you all.

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 2 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 04/05/2021 at 13:58
Published on Care Opinion at 13:58

picture of Heather Lapsley

Dear Bowler50,

Thank you on behalf of all of the team in Ward 29, who were delighted to hear your lovely comments.

I'm very glad that you found them all to be attentive, helpful, caring and considerate, which is our aim for all patients. I trust you are now recovering well at home.

Kindest regards

Heather

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Response from Alison Craig, Lead Nurse, Surgical Specialities (IRH), NHSGGC 2 years ago
Alison Craig
Lead Nurse, Surgical Specialities (IRH),
NHSGGC

Submitted on 06/05/2021 at 21:08
Published on Care Opinion on 07/05/2021 at 10:28

Dear Bowler50,

Thank you very much for the praise of our staff in Ward 29, it is wonderful to know that you received such exemplary care during your short stay.

I have shared your kind words with the ward team as it is always good to be able to tell staff that the care they have provided was found to be attentive, helpful, caring and considerate and worthy of your lovely review.

I hope that you have made a full recovery and this finds you well

Kindest Regards

Alison

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