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"Nobody picks up the phone"

About: Cheam GP Centre

Trying to get hold of someone on the phone you can’t get through go there they till you someone will call you as Secretaries are in a meeting and they will ring you back they never do

ring again the next day sat on the phone for 20 mins to then be greeted with an answer phone and there still still nobody there still can’t get hold of anyone regarding the hospital it gone down hill staff don’t care they are short with you when you do get hold of someone

Waiting over a month for my granddaughter to be referred to a cardiologist at the hospital which they were sent a referral to do this month

later still getting no where

Absolute joke

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Responses

Response from Cheam GP Centre 2 years ago
Cheam GP Centre
Submitted on 17/05/2021 at 14:05
Published on nhs.uk at 17:27


We are sorry that you have experienced difficulties in speaking to someone in regards to a referral for your Granddaughter. We are unable to look into this for you as you left your comments anonymously. However if you would like to email the practice (swlccg.gpcentre@nhs.net) for the attention of Angela Burrows and we will look into this immediately for you.

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