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FANTASTIC SURGEONS AND CCU STAFF

Story from nhs.uk

"FANTASTIC SURGEONS AND CCU STAFF"

About: Hammersmith Hospital

I was taken to Hammersmith hospital after suffering a heart attack on 14/04/2021 the cardiology surgeons put a stent in me within hours of me arriving and I would like to thank all of them for what they did although thank you would never be enough, they saved my life along with the paramedics who took me there. The CCU staff looked after me for the first day and were amazing and very helpful then I was moved but unfortunately did not receive anywhere like the care beforehand which is a shame as some of the staff let down the good people, bad attitude lack of people skills and lack of communication, which let your hospital down sadly. But thank you to the team who operated and cared for me the first day. Thank you

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Responses

Response from Hammersmith Hospital 2 years ago
Hammersmith Hospital

Submitted on 27/04/2021 at 09:53
Published on nhs.uk at 19:28

Dear Sender

Many thanks for taking the time to contact PALS at Imperial College Healthcare via the NHS Choices website. I am very happy to hear that you had such a good experience with the coronary care team at Hammersmith Hospital. I am also very sorry to read of your experience following your care in the CCU. I will forward your positive feedback to senior management in Cardiology. If you would like to contact me with your name and date of birth by I will be more than happy to put your name to the positive feedback and also forward your concerns regarding post CCU care. My email address is john.ward22@nhs.net.

Again, many thanks for your very kind words. I am sure management and all staff concerned will be very happy to hear of your experience in CCU.

Many thanks and kind regards

John

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