This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Nurse specialist

Posted By moonqe87

"Nurse specialist"

About: St Marks Hospital / Gastroenterology

(as a service user),

Madhoor went above and beyond her duty to listen to what I had to say about my flare up of crohn's disease and to sort out investigations and tests.  This was after several phonecalls where I felt people were not listening to my symptoms

thank you to Madhoor 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
London North West University Healthcare NHS Trust

Submitted on 22/04/2021 at 21:58
Published on Care Opinion at 21:58

Dear Sir/Madam

Thank you for posting your feedback regarding your recent conversaton with Madhoor. It was great to hear that she was able to give you the time you needed to discuss your recent flare up and progress your care with the necessary tests and investigations.

I will most certainly share your kind words with the senior staff overseeing the service as an example of how we get it right. Thank you again for taking the time to let us know of the excellent care you were given by Madhoor.

Kind regards

Peter Hare

Patient Services Manager

Opinions
Next Response j
Previous Response k