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"1st Chemo Session."

About: Aberdeen Royal Infirmary / Radiotherapy

(as a service user),

Although I have had friends go through the process I had not experienced it myself until yesterday during the COVID pandemic. Everything from precontact with the ward to enter the building and make my way to ward 310 was excellent.

My nurse Linda explained the whole process of what was going to be a long day from 9. 00 in the morning until 1630 due to prehydration   packs, chemo pack, flushes, post hydration packs and I think a steroid pack. I was the taken through the Tablets I would be given and the literature which had a 24/7 contact number in case I had any of the problems in the book which has a traffic light system to help you decide your response.

Not only was Linda dealing with me but various other patients who were attending for various treatments. Although Linda was my main contact all the staff worked as a close knit team doing what was required of them and unfortunately the only other name I can remember is Emma who besides her other duties walked with my drip stand while I was transported to and from my Radiotherapy treatment.

The tea coffee and lunch were again provided by helpful and cheerful staff. I was amazed how quickly the day passed but this was made possible by the caring friendly and cheerful staff   going about their work in an extremely professional manner but still making time for you as necessary.

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Responses

Response from Caty Smith, Nurse Manager, Clinical Support Services - 3, NHS Grampian 2 years ago
Caty Smith
Nurse Manager, Clinical Support Services - 3,
NHS Grampian
Submitted on 26/04/2021 at 12:46
Published on Care Opinion at 14:19


Dear Jim P

Thank you for taking the time to share your experience with us. I'm sure for others beginning treatment your reflection will give much appreciated reassurance. You have captured wonderfully the importance of every single person working within the organisation and I will definitely share your feedback with the staff in chemotherapy day services and radiotherapy. Wishing you all the very best with your future treatment.

Kind regards

Caty Smith, Interim Nurse Manager, Haematology and Oncology

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