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Excellent service

Story from nhs.uk

"Excellent service "

About: Alnwick Infirmary

DAY SURGERY.

Thank you to all the staff at the day surgery unit. Fast, incredibly efficient and most friendly service. I felt so cared for and safe. All staff were so caring and friendly. Procedures really well explained.

Clinical excellence.

Procedure was fast and very efficient. Quick turn around and immediate results which were well explained. Even the tea and toast was exceptional. So proud of our NHS. Many many thanks!!!

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Responses

Response from Alnwick Infirmary 3 years ago
Alnwick Infirmary

Submitted on 20/04/2021 at 13:37
Published on nhs.uk at 19:54

Dear Minette,

Thank you very much for taking the time to write your review of the service which you received at Alnwick Infirmary Day Surgery Unit. I am so pleased to hear that you were well looked after, well informed and had a smooth and efficient experience. And excellent tea and toast to boot!

I will make sure that your kind comments are passed on to the staff who looked after you, and I hope that you are making a good recovery from your procedure.

Take care, and thank you again,

Tracy

Tracy Bruce

Head of Patient Experience

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