This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Uncontactable"

About: The Station Practice

Is virtually impossible to contact surgery by phone (never answered and rings out) or online currently ( unless you get up at 5am),is this the new normal or overloaded with 17,000 patients now.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Station Practice 2 years ago
The Station Practice
Submitted on 26/07/2021 at 10:53
Published on nhs.uk at 11:47


Thank you for your feedback - we are now trialling a new telephone system, we hope your more recent experience has been a more positive one. All patient feedback is extremely important to us. Many thanks - Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k