"No Progress"

No Progress, Outdated Systems and zero communication

I have been attempting to get assistance from the dermatologist for nigh on two years now. After finally being referred from the GP the appointment wait time was three months after which I was provided with a new prescription (which didn't work but that is not the complaint) and told I would be contacted for a follow up appointment which never happened.

Eventually I had to contact the GP again for them to then arrange another initial consultation. This was conducted over webcam due to the now occurring Covid pandemic. I was told that patch testing would then be carried out and I would be contacted with a date nearer the time. I was then sent some generic leaflets with no new information which was all available online and that was never requested in paper format. This was accompanied by a letter saying that patch testing would hopefully occur in the future but I have not been contacted since.

My hands are still in a state of pain from the condition and it would be easier to draw blood from a stone than to even get a simple diagnostic test performed in a timely manner. An utter disgrace. The communication method is outdated and the information and timeline provided are next to non existent.