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Incredible care and professionalism

Posted By Hospital50

"Incredible care and professionalism"

About: Northwick Park Hospital / General Medicine

(as a relative),

I must feel that I should thank all the staff on the Hardy Ward for looking after my 95 year old Mother.

She was admitted two weeks ago and during her stay, I received daily up dates on her condition as well as being extremely well informed of the various tests that she underwent.

I was very impressed with the various doctors and consultants who phoned me and I take my hat off to the brilliant and dedicated staff.

My Mother is now at home thanks to the wonderful staff at the Hospital.

Thanks so very much.

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Responses

Response from Patients Services Manager, London North West University Healthcare NHS Trust 3 years ago
London North West University Healthcare NHS Trust

Submitted on 13/04/2021 at 11:28
Published on Care Opinion at 11:28

Dear Sir/Madam

Thank you very much for posting here about your mother's recent admission to Hardy ward.

It was very pleasing to hear how well she was looked after and in particular how you were kept informed every day about her condition and the tests she was undergoing. We recognise how important this is during these times and it was great to hear that the staff on the ward were able to keep you regularly updated.

I will ensure that your kind words are shared with the team on Hardy ward and thank you again for taking the time to post about your experience.

Kind regards

Peter Hare

Patient Services Manager

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