This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Surgical Admission Unit #2

Posted By Compo88

"Surgical Admission Unit #2"

About: The James Cook University Hospital / Urology

(as the patient),

I recently attended SAU#2 for a urinary procedure. From my admission at 08. 30 to my discharge @ 19. 00 the same day, I was looked after by your team in the most professional manner. They were courteous at all times and extremely efficient in their duties. All my queries were answered in a clear and concise manner which instilled great confidence in me. I will not name them individually as they know who I am discussing. Please pass on my profound thanks to your staff for making my visit as comfortable as they did.                                                                                                                     Kindest Regards 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jen Little, Patient Experience and Involvement Lead, South Tees Hospital NHS Foundation Trust 3 years ago
Jen Little
Patient Experience and Involvement Lead,
South Tees Hospital NHS Foundation Trust

Submitted on 09/04/2021 at 17:29
Published on Care Opinion on 12/04/2021 at 10:57

Firstly, thank you for taking the time to share your very positive experience about your recent attendance to SAU#2, I am so pleased to hear that you where treated with such professionallism by the team.

I will of course ensure that your feedback is shared with the team, who will very much appreciate your kind comments. Positive feedback from our patients is greatly valued and helps with our staffs moral. It is also important for the staff to know when they are getting things right for our patients.

Kind regards

Jen Olver, Patient Expereince and Involvement Lead

South Tees Hospital NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k