"I can't get support"

I have alcohol problems. 

I spoke to a worker from Change Grow Live Gateshead, who told me that I am not a bad enough alcoholic, to get support. I just don't feel like I'm getting enough support as it is.

1 phone call, every 2-3 weeks is just not enough for me. I don't like drinking, I hate it, I want to get off it. I need help, I need proper help. I just don't think this is good enough.

The person asked me how much do I drink on a good day, how much do I drink on a bad day, so I told it them straight. Said on a good day maybe 4, on a bad day maybe 16-20 cans. They didn't take me seriously, apparently that's not bad enough, I'm not serious enough to get support.

I spoke to someone from AA yesterday, who agreed with me on this, and we both said the same as my girlfriend: they shouldn't have said that. They dont know who I am. They dont know my life, they dont know the effect that alcohol is having on my life, on my lifestyle, on my relationships, on my family life, on the people that are close to me. Who are they to say such a thing about me, that I don't deserve help.

If someone wants help, if someone needs help, and they ask for help, they should get help. I know they have to have a priority system, but I don't know how they work it out so that I don't get the support I need, it's totally out of order, totally wrong.

I do want rehab, I want to detox, but those things are not an option. I was hoping for a bit more sympathy, but for that 5 minute conversation it was like I just couldn't get the words out, and it felt like they just couldn't get off the phone quick enough. They just said that if 4 a day is your good day, just cut down to that much every day.

Anyone could say that. Anyone could turn around and tell me that I should cut down, I could turn to myself and say that, but it doesn't do anything, it doesn't actually help me cut down. 

I don't get it, its crazy stuff that I can't get support.