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Care Opinion

Care and Kindness

Story from nhs.uk

"Care and Kindness"

About: Norfolk & Norwich University Hospital

I went to A&E late afternoon on 21st March after doing an old folks 'headfirst' fall on to concrete creating a small crater on my forehead. Staff were fantastic at cleaning up the wound, the on duty Doctor used his mobile to take a photo to send to Plastics, they took me to a CT scan (a great facility to have available on a Sunday), and put three stitches in the wound.

Their care and kindness was inspirational.

I'm writing this 10 days after the incident and apart from a lightly bruised eye you'd never know I'd had a nasty tumble. I think I was lucky not to have suffered more serious injuries.

Thank you all so much.

John McLeod

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Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 2 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 18/05/2021 at 14:27
Published on Care Opinion at 14:27

Dear John,

Thank you for taking the time to send thanks and praise to the staff that helped you on Care Opinion, I will pass this onto the people and department involved with your care.

Thanks again

Sarah Lynam

PALS and Complaints Manager

NNUH

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