This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The staff were fantastic with us

Posted By Gratefulnewmum

"The staff were fantastic with us"

About: Royal Belfast Hospital for Sick children / Allen Ward Royal Belfast Hospital for Sick children / Belvoir Ward

(as a service user),

On Tuesday we were advised by our community midwife to take our 2 day old son to the ED as his jaundice levels were high. While there, staff discovered that his sodium levels were low. He was admitted for a few days while staff got to the bottom of his issues. We were on both the Allen Ward and Belvoir Ward during that time.

The staff were fantastic with us. Dr Creighton in the ED was wonderful. She was extremely calm, thorough and patient when,  as new parents, we were extremely emotional. The staff in Allen and Belvoir wards were so attentive in their care, following up with every test and procedure imaginable until satisfied that things were improving. They tested for metabolic and genetic conditions that could account for his difficulties and gave us great peace of mind. Everything that they could do, they did do!!!!

Special thanks to Donna on the Belvoir Ward, for taking the time to show me how to use the Breast pump properly so I could express milk for him. I’m sorry I don’t know her surname, but she had blonde hair.

We left hospital with a healthy child ready to start life as a new family. Thank you for everything you did. You were all amazing!!!!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracey Gemmell, Service manager, Rheumatology, Dermatology Nephrology & Transplant Services, Royal Victoria Hospital 3 years ago
Tracey Gemmell
Service manager, Rheumatology, Dermatology Nephrology & Transplant Services,
Royal Victoria Hospital

Submitted on 09/04/2021 at 12:42
Published on Care Opinion at 14:33

Thank you for taking the time to tell us about your experience in RBHSC. I am pleased to hear that you felt supported by staff in ED, Allen Ward and Belvoir Ward during this worrying time. I will share your positive comments with the staff teams involved, it is a boost to staff morale to have their efforts recognised. I hope you are enjoying the start of your new family life and hope your son is well following his hospital admission.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k