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Suspicious Mole removal

Posted By redeg74

"Suspicious Mole removal"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

I went into the Ambulatory care unit at FVRH to get a mole on my back removed to be sent for biopsy.   David and Lee-Ann carried out the procedure.   Right from meeting them they made me feel at ease and showed so much care and empathy towards me as I was really worried.   Everything was explained to me fully and I was updated at every step with what they were doing.   David and Lee-Ann worked so well together and is evident what a strong team they are.   They spoke to me throughout to keep me calm and provided me the support I needed due to not being able to have anyone with me.   They are both an asset to your workforce.   Thank you so much.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 3 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley

Submitted on 06/04/2021 at 14:59
Published on Care Opinion at 14:59

Thank you for leaving such kind and thoughtful feedback.

It is great that you felt supported and fully involved in the procedure. Lee-Ann and I try to ensure everyone is as comfortable with the visit as they can be, even more so these days when you can't bring moral support with you.

I hope everything is healing nicely and you didn't feel too uncomfortable afterwards.

Thanks again

David

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