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"The clinical set up and team have been amazing"

About: South Tyrone Hospital / Day Clinical Centre Southern Health & Social Care Trust

(as a service user),

I've been receiving treatment in South Tyrone Clinical Day Centre for 4 months now. My treatment is biologic infusions for Ulcerative Colitis. The clinical set up and team in South Tyrone have been amazing. I'm new to these treatments and was very nervous commencing an immune system lowering regime at the height of the pandemic. The Day Centre has ample space for safe social distancing, toilets within easy reach, is spacious and airy. The setting feels less intimidating than arrival and treatment at the main hospital sites of CAH or DHH. The team - nurses, doctors, healthcare support staff, have been fabulous in settling my nerves, explaining my treatments, helping me feel safe, and doing everything they can to ensure my experience goes smoothly every time. I'd be very happy to come to South Tyrone on a regular and ongoing basis for these treatments. Thank you to the team who've been so knowledgeable and supportive in this great safe space.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 09/04/2021 at 08:36
Published on Care Opinion at 08:36


picture of Christine Armstrong

Dear caringkk39 - thank you so much for taking the time to tell us about your experience at the Day Clinical Centre at South Tyrone Hospital. It is so lovely to read that you feel safe while getting your treatment and that the staff help to put your mind at ease when you feel nervous.

I will ensure that your feedback is shared with the staff in the Day Clinical Centre and I know they will be very appreciative of your lovely comments.

I hope you keep well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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