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Professional staff for my endoscopy

Posted By Robfaethevalley

"Professional staff for my endoscopy"

About: University Hospital Wishaw / Gastroenterology

(as the patient),

In for an investigation endoscopy and gastroscopy today.

Thank god for the NHS. The staff are so professional & make you feel calm during the visit. They deserve any benefits coming their way after the year we have had.

Exceptional people!

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 07/04/2021 at 14:47
Published on Care Opinion at 14:47

picture of Lesley Mallon

Dear Robfaethevally

Thank you very much for taking the time to post such positive feedback in relation to your recent appointment at University Hospital Wishaw. I am pleased to read that the staff in the endoscopy department treated you professionally and made you feel at ease during the procedure. It will be my pleasure to share your lovely comments with the team involved.

Kind regards.

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Robfaethevalley (the patient)

Your most welcome. I also think I could use my experience to pass on useful info to future attendees who may feel anxious in the build up to this procedure. I intend taking it up with my doctor as I feel that is a missing link in the process.

Regards

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