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The best maternity care

Posted By Newmum21

"The best maternity care"

About: Victoria Hospital / Maternity care

(as a service user),

I had a planned section almost 5 weeks ago and I was so impressed with how this went. It was like clockwork, lots of staff were present but each one told me what their role was and they all kept me so calm.

The care we received after my daughter was born was second to none. I was especially impressed with our midwife Ellis overnight, she was so patient and took lots of time to help me express as I had been struggling with feeding. The nursery nurse Claire was also amazing, with lots of great advice for a first time mum.

Fast forward 11 days and I sadly had a secondary postpartum haemorrhage at home in the shower. My husband had to rush me back to hospital where I collapsed on arrival. The staff during this time were all excellent! I was in hospital for 3 nights and my care was amazing. Special thanks to Fiona (day shift) and Rebecca (nightshift) for looking after me so well.

I had to go back for a staple to be removed and all the staff knew me and my story. They each took care of me brilliantly and I can’t thank maternity services at the Vic enough for everything.

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Responses

Response from Aileen Lawrie, Director of Midwifery, Woman and Children's Directorate, NHS Fife 3 years ago
Aileen Lawrie
Director of Midwifery, Woman and Children's Directorate,
NHS Fife

Professional Lead for Midwifery and Nursing in Women and Children's

Submitted on 01/04/2021 at 08:49
Published on Care Opinion at 08:49

Dear Newmum21, thank you so much for taking the time to provide the team with such lovely feedback, particularly after the experience that you have had after returning home. The team will be so glad that you have felt well cared for and that your care has been individualised as this is what we always try to achieve. We hope now that things will settle a little and that you can enjoy your new wee baby, Congratulations!

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Update posted by Newmum21 (a service user)

I also meant to thank midwife Lesley in the ward upstairs and all the student midwifes who were fab!

Response from Aileen Lawrie, Director of Midwifery, Woman and Children's Directorate, NHS Fife 3 years ago
Aileen Lawrie
Director of Midwifery, Woman and Children's Directorate,
NHS Fife

Professional Lead for Midwifery and Nursing in Women and Children's

Submitted on 01/04/2021 at 10:54
Published on Care Opinion at 10:54

Dear Newmum21, thank you again for including the staff on the maternity floor and the student midwives in your feedback its much appreciated

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