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Excellent care from start to finish

Posted By Mrs_G

"Excellent care from start to finish"

About: Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital / Stroke

(as a service user),

I was admitted to Victoria Hospital, Kirkcaldy recently. Despite the department being extremely busy the staff were extremely friendly and caring.

I was transferred to AU1 where I was looked after by a wonderful nurse, Kim before being moved to Ward 42 where the wonderful Rhona looked after me during the night as well as Kirsty and Yvonne during the day.

Every member of staff from Porter to Consultant were friendly and helpful. I could not have asked for better care 

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Responses

Response from Moira D'Inverno, Senior Charge Nurse, Ward 42, Stroke Unit, Acute Services Emergency Care 4 years ago
Moira D'Inverno
Senior Charge Nurse, Ward 42, Stroke Unit,
Acute Services Emergency Care

Submitted on 31/03/2021 at 11:55
Published on Care Opinion at 13:24

picture of Moira D'Inverno

Hi Mrs G,

Thank you very much for taking the time to post such lovely comments. I hope you are recovering well at home and I will pass on your lovely words to the staff mention.

Kind Regards

Moira dinverno

SCN

Ward 42

Stroke

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Response from Stephanie Doolan, Interim Clinical Nurse Manager, Medical Directorate, NHS Fife 4 years ago
Stephanie Doolan
Interim Clinical Nurse Manager, Medical Directorate,
NHS Fife

Submitted on 01/04/2021 at 13:56
Published on Care Opinion at 14:04

Hi Mrs G,

Thank you for taking the time to share your experience whilst in AU1. Your lovely comments have been very greatly received. I will be sure to share your feedback with Kim personally and I will also share with the nursing team in AU1.

I wish you well in your recovery at home.

Stay safe.

Kind regards.

Stephanie Doolan

SCN
AU1

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