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"Hospital appointment for anaemia"

About: Royal Cornwall Hospital (Treliske) / Gastroenterology

(as the patient),

I went to The Royal Cornwall Hospital, Treliske, Endoscopy unit for a colonoscopy & a camera into my stomach, I was made to feel comfortable & at ease as soon as I arrived. Jason took his time to go through the forms & other information that was required. Then Dr Bebb came that was performing my procedure. I was taken into the procedure room & the two nurses were lovely (sorry, can not remember their names) who were very cheerful and friendly. Procedure was done with the up most respect for me. All done , taken to recovery, the ladies there again were cheerful & caring (again, sorry, can’t remember your names) they went through my results with me, made me a tea plus biscuits, when my lift arrived one of the nurses accompanied me down to the car. 

All this was performed within a couple of hours but the respect & caring of all concerned was brilliant. ❤️ 

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Responses

Response from Kevin Pooley, Endoscopy Department, Royal Cornwall Hospitals NHS Trust 3 years ago
Kevin Pooley
Endoscopy Department,
Royal Cornwall Hospitals NHS Trust
Submitted on 01/04/2021 at 11:09
Published on Care Opinion at 11:38


HI Sloth61

Thanks for commenting on Care Opinion. It was great to here that you had a positive experience within our unit which can be a very anxious time for many.

I will feed your comments back to the team whom I am sure will take great pride in your feedback.

Best Wishes

Kev

Deputy Charge Nurse

Endoscopy Unit

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