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"Treatment"

About: Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as the patient),

I fell in kitchen and twisted knee and foot. I presented to minor injuries and I was very very happy with how I was treated, staff were so friendly, they explained everything that was going to happen, I was in a wheelchair and felt that nothing was a bother to the staff on duty, especially leon, he was very thorough. I was given xray, advice moonboot and crutches. I felt so grateful and safe. I cannot fault the medical treatment and attitude of staff.  

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Responses

Response from Gill Clarke, Clinical Service Manager, Emergency, Acute & General Medicine, NHS Lothian 3 years ago
Gill Clarke
Clinical Service Manager, Emergency, Acute & General Medicine,
NHS Lothian
Submitted on 26/03/2021 at 15:52
Published on Care Opinion at 16:37


Dear Dizzylizzie

Thank you for taking the time to give your feedback on your experience at minor injuries unit here at Royal Infirmary.

I pleased to hear that you were more than satisfied with the care and treatment you received and I will pass on your feedback to the team in question.

I hope you have made a full recovery

Regards

Gill

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