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"Impossible to get through"

About: Tong Medical Practice

27 times I rang this morning,only to be told no telephone appointments left,next available one 7th April. I understand the strain because of covid. I need to discuss x-ray results and get pain relief,now I have to be in chronic pain for an extra 2 weeks.

Another issue is ordering medication,can't be done over phone but special requests are ignored and I have to phone every time and the receptionist argues with me.

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