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Excellence on every level

Posted By Niccc91

"Excellence on every level"

About: Queen Elizabeth University Hospital Glasgow / Spinal injuries unit

(as a service user),

I suffered an unstable fracture. 

I was transferred to Edenhall Spinal Injuries Unit for care and surgery. 

The care is second to none. I will be eternally grateful to the Spinal Injures team, Mr Alan and Mr McLean.

Unfortunately for our family, lightening did strike twice.

My father fell and fractured his spine 8 weeks ago. He is being transferred to the Edenhall ward today and I have every confidence the team there will save his life, as they did mine. 

Words are not enough... thank you QE spinal injuries department. 

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 3 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 25/03/2021 at 11:49
Published on Care Opinion at 11:49

Dear Niccc91,

Thank you for taking the time to post this lovely feedback about the care you recently received in Edenhall, Spinal Injuries Unit. This must have been a worrying time for you and it is very reassuring to hear how appreciative you were of all the care you received.

The spinal injuries team pride themselves in providing a very high standard of person centred care and will be delighted to hear your feedback which I will share with them.

I was sorry to hear about your father and know you have comfort in knowing he will be very well looked after.

Thank you again for your feedback and I wish both you and your father well in your continued rehabilitation.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

NHS Greater Glasgow and Clyde

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