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Care Opinion

Awful service

Story from nhs.uk

"Awful service "

About: Diana, Princess Of Wales Hospital

What an absolute joke the endoscopy unit is. Told them from word go that I can't take prep for colonoscopy due to severe allergy to citric acid that all 3 preps contain. No problem they said. Took covid test isolated 3 days turn up for appointment to be told can't do test without you having prep. Well stuff it. Not going back again. Will learn to live with chronic diarrhea. Cheers grimsby hospital for nothing.

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Responses

Response from Jo Loughborough, Senior Nurse, Patient Experience, Northern Lincolnshire and Goole NHS Foundation Trust 3 years ago
Jo Loughborough
Senior Nurse, Patient Experience,
Northern Lincolnshire and Goole NHS Foundation Trust

Submitted on 23/03/2021 at 15:14
Published on Care Opinion at 15:14

Good afternoon,

We're sorry to hear of your experience. We would really welcome having the opportunity to look into what happened and respond to the points you have raised.

To do this we need more detail about you and some way of contacting you. Please call 03033 306518 or email: nlg-tr.PALS@nhs.net and we will do all we can to help.

Kind regards

Jo Loughborough

Senior Nurse Patient Experience

Northern Lincolnshire and Goole NHS Foundation Trust

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