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"Dundee Enhanced Community Support Acute Team"

About: Medicine for the Elderly

(as a relative),

Three years ago,  a stay in Ninewells Hospital traumatised my 93 year old mother. When she became ill again this winter the family promised her we would keep her at home although we had no idea how we would achieve this.  Thanks to the outstanding care from DECS-A, so far we have been able to fulfil this promise to her.  The care that Dr Din and Lesley provided was so thorough and professional, yet always compassionate and respectful.  To say that they went the extra mile would be an understatement.  Telephoning on their days off and keeping us well informed of our Mum's situation, their treatment, and how they were juggling medications to best treat her complicated needs. We had no idea that this care was available in Dundee, and we were so relieved to be referred to them.  They undoubtably saved Mum's life, giving her a little more time with us, and they gave us comfort and peace of mind.  The family owe them so much, we cannot speak highly enough of them and the care they have provided. 

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Responses

Response from Allison Fannin, Integrated Manager (Urgent Care), Dundee Health and Social Care Partnership, NHS Tayside 3 years ago
Allison Fannin
Integrated Manager (Urgent Care), Dundee Health and Social Care Partnership,
NHS Tayside
Submitted on 24/03/2021 at 14:11
Published on Care Opinion at 16:13


Dear Family Lindsay,

I am very pleased to hear of your positive experiences with the DECSa team and that they have been able to help your mother stay at home. I will forward your comments to the team, who will be delighted by your kind words. With best wishes

Allison

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