"Poor - ongoing issues as a new patient"

I submitted my new patient registration form on 5th February 2021 along with my Husband’s registration form. Due to no update,I had to request emergency inhalers as this medical centre had still not had our details registered.I am an asthmatic who needs to take a preventer and reliever inhaler.I am extremely concerned about how long it has taken for my GP Records to be updated. After 2-3 weeks both myself and my husband had still received no update so I called up on 26/02/2021 to advise them of this.My husband’s GP Records updated right away but mine did not, this is where the problems increased.On 01/03/2021 at 11:46am,I called the medical centre again to advise that my GP Records were still not up to date.The lady did not seem to want to listen to what I was saying. Everytime I tried to explain she would talk over me and cut me off.When I asked about an update on my medical records,the lady informed me that she would pass on my query to the member of staff who deals with registrations and update me.I was also advised that my GP Records had not been received which is false information as my previous GP Practice confirmed that they sent all of my records over on 11/02/2021.I called again on 04/03/2021 at 11:23am as my GP Records were still not up to date and was told that the reason for this was now that my address (which is the same address as my husband) was in red.This was completely different information to what I had been advised previously.I sent a message via the Patient Access app at 21:28pm on 04/03/2021 and a lady there advised the electronic transfer failed on 09/02/2021. This was very odd as my previous GP Practice had clearly sent the records over on 11/02/2021 which is after being notified that the transfer.This is the most amount of help I had received so far.It is extremely hard to place my trust in this centre as my Medical Records should not take this long to update (over 1 month) & I am even more concerned that due to this, it might impact when I am called for the Coronavirus vaccination.I have made numerous phone calls simply trying to find out what is going on with my medical records.This raises the question of what was being done this whole time since 5th February. Please note, I also made it clear that I am concerned of how this will impact being called for the covid vaccine in every phone call.When I mentioned my asthma to the lady on the phone on 16/03/2021,i did not appreciate my concern being downplayed by someone who is not medically qualified to tell me how bad my asthma is when she clearly does not have my medical records to make any judgements.The level of service and the treatment I have received so far as an asthmatic and someone who has caught coronavirus in January (which is on my medical records) is extremely poor.There has been a huge lack of concern for my anxieties related to the impact on my covid vaccination as well as a lack of concern towards me mentioning my asthma or medical records in each phone call.