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"Treatment of Opthalmology dept"

About: Queen's Hospital (Romford)

Having been okayed for cataract surgery I was advised that my blood pressure and pulse high and low respectively.i was then sent to aande to be checked out.i was then taken to majors a.after having been checked and told that my blood pressure was high and pulse low.i then waited for six hours and advised I needed a pacemaker.at ten o'clock at night the cardiology team can to see me.they then advised me that I had a benign irregular heart beat and was sent home physically fit.this morning I received a letter telling me I had been taken off the cataract surgery as unfit for surgery.i have had enough stress already.how can this happen today

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Response from Queen's Hospital 2 years ago
Queen's Hospital
Submitted on 04/05/2021 at 17:21
Published on nhs.uk at 19:06


Thank you for taking the time to make me aware of your experience. I am so sorry to hear the concerns that you have raised. Please contact our Patient Advice and Liaison Service on 01708 435 454 or by email bhrut.pals@nhs.uk who will do all they can to help you and help try to resolve this situation. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Julie Wright

Divisional Director of Nursing for Surgery (Interim)

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