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Kindness, care and attention

Posted By aprilkm56

"Kindness, care and attention"

About: Craigavon Area Hospital / Acute Medical Unit (AMU) Craigavon Area Hospital / Emergency Department

(as a service user),

I was recently admitted to Craigavon Area Hospital A&E at around 6.20pm and brought to the resuscitation unit with a resting heart rate of 150bpm and then was admitted to stay the night in the Acute Medical Unit. I just wanted to say a massive thank you to all the nurses/doctors that looked after me until I was discharged a day later at 5pm. Especially at a time when family can’t be with you, I felt the kindness, care and attention was very reassuring and helped me not worry despite family not being there. I felt at ease and safe in their care.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 24/03/2021 at 23:51
Published on Care Opinion at 23:51

picture of Christine Armstrong

Dear aprilkm56 - thank you so much for taking the time to tell us about your recent experience. It is so lovely to read that you felt that the kindness and care of the staff helped to put you at your ease and that you felt safe in their care. I will ensure that your lovely comments are shared with the staff.and I know they will really appreciate them

I hope you are keeping well

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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