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Opthamology

Posted By Carry on Camping

"Opthamology"

About: Dumfries & Galloway Royal Infirmary / Ophthalmology

(as a service user),

I've had excellent treatment from the Opthamology Dept however whilst understanding & appreciating the catastrophic upheaval that COVID will have wrought upon services if it would be very helpful if the website was updated with information so that current/regular eye clinic attendees had some idea of what was now happening/how things were going to be managed, a year into the disruption - the website doesn't even mention eye/opthamology services.


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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 3 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 24/03/2021 at 21:54
Published on Care Opinion at 21:54

Dear carry on camping,

Thanks you for taking the time to share your feedback with us, and I am absolutely delighted to hear that you have had such a good experience with your treatment for our Ophthalmology department. Thank you also for the helpful suggestion that you have made regarding our sharing of information. Please be assured that I will pass on both your kind words and your suggestion to the relevant teams.

Thank you once again for taking the time to share your experience and suggestions with us

Kind regards

Alexis

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