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They addressed my husbands needs

Posted By matarbz56

"They addressed my husbands needs"

About: Edgware Community Hospital / Neurological Rehabilitation Centre

(as a service user),

I am writing to let you know how much we appreciate the care and attention given to us by the physiotherapist and the occupational therapist who recently attended to my husband. 

Physio - Nicolette

O.T. - Sharmin

They were truly angels sent from Heaven.

They were patient and empathetic. What was most striking is that they clearly wanted to do their very best for their patient.

My husband is confined to a wheelchair and is finding transfering increasingly difficult. 

Nicolette and Sharmin did not give up until they found just the right equipment that addressed my husband needs and that he was happy with. 

Thank you so much

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Responses

Response from Rakhee Prema, Clinical Lead for Responding, Neuro Rehabilitation Centre, Royal Free NHS Foundation Trust 3 years ago
Rakhee Prema
Clinical Lead for Responding, Neuro Rehabilitation Centre,
Royal Free NHS Foundation Trust

I support the community team to deliver the best care they can to people living with a neurological condition in Barnet

Submitted on 12/03/2021 at 13:29
Published on Care Opinion at 13:29

picture of Rakhee Prema

Thank you very much for taking the time to let us know of your experience with the Community Neurological Team therapists. We are so pleased that your husband now has the equipment he needs and that you were satisfied with the outcome.

We look forward to working with you both in the future.

kind regards

Nicolette Spera, on behalf of the community team

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