This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Hospital stay

Posted By Ang5

"Hospital stay"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / General Surgery (Wards 4 & 7)

(as a relative),

My father was admitted to The Monklands Hospital. He went via A& E then was admitted to intensive care 2 and then ward 7 before discharge. I would like to say all the staff that provided his care were amazing, they were so professional and very reassuring on the phone which provided so much comfort to us as a family. In particular I would like to recognise Joanne the doctor in A& E, Karen the doctor in Intensive Care 2, Ashley and Mary the nurses in intensive care 2. From Ward 7 Stephanie, Megan, Sophie and Lauren the student nurse, the care an attention they gave my dad was excellent.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire 3 years ago
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire

Submitted on 19/03/2021 at 09:04
Published on Care Opinion at 10:11

picture of Angela Steed

Hi there

Thank you for taking the time to provide us with your feedback; it really is appreciated. I will ensure your comments are passed on to the departments involved. It is great to hear of the particular staff involved; we have a dedicated team here at UHM who strive every day to ensure the best patient care, so thanks again for sharing such positive feedback.

I hope you dad is feeling better and is now on the mend.

Best wishes

Angela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 3 years ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 19/03/2021 at 09:30
Published on Care Opinion at 09:30

picture of Lynn McTavish

Dear Ang 5

Thank you so much for taking the time to tell us about the care your father received during his emergency admission to the Hospital. This must have been a very worrying time for you and your family due to the current restrictions and I am glad that staff were able to reassure you and keep you informed of your father's progress.

I will pass on your lovely comments to all the areas you have highlighted as the staff will be really pleased to get such great feedback.

With very best wishes

Lynn McTavish

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k