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rude

Story from nhs.uk

"rude"

About: City Care Centre

came here for help with a condition i get that really bad. spoken to very rudely by the nurse who told me 'i wasn't going to see you' like i was 5 years old and that she would have refused to see me even though there was time till they shut. anyway, she refused to give me the treatment i needed and now have to be in pain overnight. she was awful. nhs are getting worse.

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Responses

Response from City Care Centre 3 years ago
City Care Centre

Submitted on 10/03/2021 at 09:20
Published on nhs.uk at 15:14

Thank you for taking the time to leave feedback following your visit to Peterborough Urgent Treatment Centre.

I am sorry that you left untreated and feeling that the nurse was rude to you.

In order that we may investigate this further could we please ask that you contact our Patient Advice and Liaison Service: LHNT.LincsPALS@nhs.net

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