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Fantastic Understanding and Care

Story from nhs.uk

"Fantastic Understanding and Care"

About: Dorset County Hospital

I arrived worried about blackouts, I was put at ease, had thorough examination and tests, resulting in admission and the insertion of a pacemaker. All the time I was kept informed of progress and procedures by a very knowledgeable and cheerful members of staff, how they can stay so positive and cheerful with Covid going on amazed me

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Responses

Response from Alison Male, Head of Patient Experience & Public Engagement, Dorset County Hospital NHS Foundation Trust 3 years ago
Alison Male
Head of Patient Experience & Public Engagement,
Dorset County Hospital NHS Foundation Trust

Submitted on 19/03/2021 at 11:02
Published on Care Opinion at 11:44

Hello Peter, it is fantastic to hear about the care you received from the staff in the Cardiology service – this is the high standard of care that we hope to achieve for all our patients.

Thank you so much for taking the time to leave feedback to let us know how we are doing – I know the staff involved in your care will really appreciate your lovely comments.

Best wishes

Alison Male

Patient Experience & Public Engagement Lead

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