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Waiting time for stent removal

Posted By Dan655

"Waiting time for stent removal"

About: University Hospital Ayr / Urology

(as a service user),

I had a stent put in seven weeks ago due to a kidney stone, was told it would be in for four to six weeks.

I am now a week overdue and still no sign of appointment. I am in considerable pain and discomfort. Several times I have attended a and e only to be dismissed.

I am an assistant NHS nurse and understand the pressure we are all under. But I was not informed until last week I would have to quarantine for two weeks. So that makes my wait a minimum of NINE WEEKS.

This puts more pressure on my ward. And I am very angry and upset at the way I have been left hanging with not a single call or letter to inform me of delay. I have been patient but I need this done asap as I am in agony with it.

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 3 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran

Submitted on 18/03/2021 at 11:14
Published on Care Opinion at 11:14

Thank you for your note on care opinion. Are you able to get in touch with me directly and I will try to provide you with an approximate date for your procedure.

My contact details are karen.andrews@aapct.scot.nhs.uk or telephone 01292 617123.

kind regards

Karen Andrews, General Manager

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