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feel welcomed by staff 100%

Posted By octansqw66

"feel welcomed by staff 100%"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Coming into this unit I was made to feel welcomed by staff 100%. Very helpful, very understanding. staff made sure to pass on messages from my family phoning and nothing seemed to much trouble. the unit was spotless.

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 3 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran

Submitted on 07/03/2021 at 19:54
Published on Care Opinion at 19:54

Dear octansqw66,

Thank you for taking the time to post your feedback via care opinion. I can only imagine how worrying it must have been coming in to hospital. It is great to hear that you felt welcomed and supported.

It is never easy being unwell in hospital but it is even more difficult just now with the restrictions of visits from family and friends. I am delighted to hear that staff ensured that you were kept up to date with your family messages.

I hope you are now feeling better and on the road to recovery.

Best Wishes,

Christine and team

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