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"The support I got"

About: Crosshouse Hospital / Stroke Care

(as a service user),

After a lengthy admission process from evening over night until a bed came available at 7. 30am, it was a relief to be cared for in the ward thereafter. Despite being confronted with so many different faces and not remembering names everyone has been so attentive and helpful as I settled and was able to move about taking me to wherever I needed to go and supported me as I got stronger.

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 3 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran
Submitted on 07/03/2021 at 19:43
Published on Care Opinion at 19:43


Dear serpenssw96,

Thank you for taking the time to post your feedback on care opinion. What a worrying time this must have been for you. I am sorry you had lengthy wait for bed.

It is so nice to hear about your care and that you felt supported at this difficult time. This is so important. The team will be delighted to read about your positive experience.

I hope you are now feeling better,

Best Wishes

Christine and team

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