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Covid Vaccine at allergy clinic

Posted By muscapm68

"Covid Vaccine at allergy clinic"

About: Southern Health & Social Care Trust / COVID vaccination programme

(as the patient),

I was unable to book at South Lake centre due to not being suitable for Pfizer vaccine. The staff at the local call centre went above and beyond to get me an appointment at Craigavon Area Hospital. The nurse Olivia who phoned me was so caring and professional and had such a friendly voice that she immediately put me at ease. When I went for my vaccine I had the privilege of meeting Olivia and I can’t compliment her enough.

The whole team was excellent. The nurse who injected me was very professional and caring too and very reassuring. I’d previously had severe anaphylaxis so was a little apprehensive.

All in all my experience was brilliant and I look forward to attending for my second jab!

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Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 3 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 09/03/2021 at 10:28
Published on Care Opinion at 10:28

picture of Mairead Casey

Good morning

Thank you so much for sharing your experience of receiving your COVID vaccine at Craigavon Area Hospital.

I have personally shared your lovely comments with Olivia - she was so humbled to receive them. I have also shared your comments with the Vaccination Team. who were also delighted.

I hope that you keep safe and well

Kind regards

Mairead Casey

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