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"My mums hospital stay."

About: University Hospital Monklands / Critical Care Unit University Hospital Monklands / Medical High Dependency Unit (MHDU Ward 18) University Hospital Monklands / Respiratory Medicine (Ward 17)

(as a relative),

My mum was admitted to Monklands hospital on hogmanay 2020 with low oxygen and high heart rate.

Mum was looked after in ward 17, the staff were fantastic. My mum was then moved to ward 2 high dependency for 1 night then taken to ward 26 intensive care, where she was put on a ventilator. Mum had very low oxygen levels due to having Corona virus back in November 2020, so scarring to her lungs, long covid. 

Mum was on the ventilator for 9 days and was moved to differant areas including Theatre 3 which was being used for patients who didn't have covid as an intensive care because of the high number of cases of covid. The full time she was in a coma (and out) the staff were exceptional with calling and giving me lots of reassurance to my mums care. 

My mum, once off the ventilator was moved back to high dependency ward 18 and again all staff went above and beyond in keeping me informed. Mum finished her stay back were she started in ward 17 with all the familiar faces she had seen before. The nurses are absolutely outstanding and deserve all the credit for getting my mum back to full health. 

Big massive thank you from us all ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐ŸŒˆ

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 09/03/2021 at 10:21
Published on Care Opinion at 10:21


picture of Lesley Mallon

Dear sagittath34

Many thanks for sharing your recent experience of having a loved one admitted to hospital during the covid-19 pandemic. It is gratifying to read your lovely comments around the care and treatment your mum received by all staff whilst she was an inpatient in University Hospital Monklands. All staff strive to give the best possible care to every patient and it certainly sounds as though they got it right with your mum. For anyone with a relative in hospital we know it can be a worrying time and I was delighted to read that staff kept you fully informed around your mother's condition, which I'm sure was very reassuring for your family. I'm pleased that your mum has now made a full recovery and please pass onto her my best wishes for continued good health.

It will be my pleasure to share your post with all staff you have mentioned. They too will be delighted to read of your appreciation of a job well done.

Lesley

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