This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Care from staff"

About: Ayr Hospital / Endocrinology and Diabetes

(as the patient),

After being diagnosed with type 1, and then the pandemic hit, I could have been left feeling alone with my diabetes however the staff in the diabetes department at ayr hospital especially Ruth has been there for me every step of the way. Organising virtual appointments just for a check in and to answer any questions I have had and give me advice on my ratios and diet she has been great. People I speak to with type 1 make out it is the worlds worst thing and I fortunately disagree and feel it’s not the end of the world and I find it very easy to cope with, I feel that’s all down to the support I have had from Ruth.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 8 months ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 26/03/2021 at 10:04
Published on Care Opinion at 10:04


picture of Laura Harvey

Dear Young26x

Thank you for your feedback. Its nice to hear that despite the current restrictions, you have received good care and have good access to Ruth. Ruth is a valued, experienced memberof staff and I am sure she will be delighted to hear your feedback.

Thanks once again for taking the time to post your experience

I hope you are keeping well

Best Wishes

Laura

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k