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Everyone friendly at my Covid 19 Vaccination

Posted By Foxyt11

"Everyone friendly at my Covid 19 Vaccination"

About: NHS Forth Valley / Covid 19 Vaccination Programme

(as a service user),

Attended Forth Valley College for my Covid 19 vaccination. The car park was well signposted and staff coordinating the queue were really friendly and helpful.

The system worked well, clear instructions were given and the person who gave me my vaccination was lovely. Every member of staff was pleasant and it was a great experience.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 3 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 09/03/2021 at 14:28
Published on Care Opinion at 14:28

picture of Pauline Donnelly

Dear Foxtyt11

Many thanks for getting in touch to tell us about your experience, so pleased to hear that it all went smoothly, having friendly helpful staff and clear instructions will have been a relief for you, it is difficult and stressful times and having friendly reassuring staff will hopefully have put you at ease.

I have shared your feedback with the team responsible for the vaccination programme, they are delighted to hear such lovely feedback and would like to pass on their thanks

Wishing you all the very best, stay safe.

Kindest regards

Pauline

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