In early 2019 I asked a GP about getting referred for a mental health assessment to receive a formal diagnosis and get relative treatment.
Later that year, I underwent an assessment for Autism (having been on the waiting list for two years) and was then referred for further assessment for ADHD, this was in October 2019.
In December I reached out to the SPA (single point of access) to try and garner an estimate of how long i’ll likely be waiting to be assessed, only to be told that I was only on the waiting list for ADHD and nothing else, multiple emails were ignored and those that I got replies to got vague answers that didn’t answer my questions.
I reached out again in June 2020 during a mental health crisis only to receive the same treatment, emails ignored and questions not answered. I then reached out to mind who put me in touch with Sheffield Advocacy Hub who have helped me figure out my options, helping me draft letters etc.
In December 2020 I sent a letter of complaint to Sheffield Health and Social Care Trust to which I received a letter of acknowledgement in January stating that someone will be in touch by phone to discuss my letter/my experience - I am still waiting on this phone call. My advocate has followed up on this for me several times to no avail.
I’m extremely disappointed in the service I have received overall. From being removed from the waiting list for assessment, having my emails simply looking for answers and clarification ignored/dismissed and now repeatedly told that “someone will be in touch soon” but I’m still waiting. I’ve been waiting almost two years to get help for mental health issues that have only worsened over time.
"Waiting two years to get help for my mental health issues"
About: Crisis Mental Health / Single point of access team (SPA) & Emotional Wellbeing Service (EWS) Crisis Mental Health Single point of access team (SPA) & Emotional Wellbeing Service (EWS) S10 3TH
Posted by MissEB (as ),
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