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"Pushy and Insistent "

About: Fernlea Surgery

Without fail, everytime I speak to a doctor in this practice, they insist on the mirena coil. No matter how many times I say NO. They keep on insisting that I insert it and end up gaslighting me when I ask that the root of my issues are seen to, instead of shoving a coil inside me to cover up what is clearly a growing problem.

In order to get scans booked, I find I have to become stern and quite angry in order to be listened to.

I always leave consultations feeling angry and not taken seriously.

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Responses

Response from Fernlea Surgery 3 years ago
Fernlea Surgery
Submitted on 15/03/2021 at 16:13
Published on nhs.uk at 19:41


Dear Patient, Thank you for taking the time to leave us a review that motivates us to continue delivering outstanding patient care and service. Can you kindly contact the practice and ask for the practice manager in order to discuss your concerns in further detail. We apologise for the inconvenience. We are always working hard to ensure patients get the best health service possible. Fernlea Surgery.

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