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"Partial Knee Operation."

About: Ayrshire Central Hospital / Trauma & orthopaedics General practices in Ayrshire & Arran Golden Jubilee National Hospital / General Surgery

(as the patient),

Due to the COVID situation, my consultant’s secretary in Ayr hospital contacted me to ask if I would consider travelling to the Golden University Hospital and having my op there. I agreed to this and was referred to the consultant and given a pre op appointment, just a few weeks later. Several weeks after that I was admitted for the operation. All went very well and the all the staff were excellent. I received great medical care, the food was hot and the hospital was spotless. I would like to thank everyone for their hard work, it was second to none. I was admitted on Thursday, operated on Friday and discharged on Saturday evening. I was given all the essential information and medication required,  for my continued recovery at home.  It is now three weeks since my op and I am recovering well. I have had two follow up telephone calls to check on me. I would also like to thank the practice nurse at my Townhead Surgery for the aftercare. Well done NHS.

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 3 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 02/03/2021 at 15:10
Published on Care Opinion at 15:10


Dear Jaypal,

Thank you for taking the time to post on Care Opinion regarding your surgery. What lovely feedback to receive. I am so pleased that you have had your surgery and that you are recovering well. The team work extremely hard to provide the best care to all patients, so they will be delighted to read your story. I will be sure to share this with them.

I do hope you continue well on your recovery.

Regards

Paula

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Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 26/03/2021 at 10:12
Published on Care Opinion at 10:12


picture of Laura Harvey

dear Jaypal

Thanks for your post. Im delighted to hear all went well for you, from referral to surgery.

I hope you are making a good recovery.

Best Wishes

Laura

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