"An embarrassment to the NHS "

After witnessing customer services openly discussing patients and laughing hysterically at a poor lady who had waited hours with a broken arm because she chose to pay the huge taxi fee to Whiston general in the hope they may show the slightest compassion. I had an ulcer that had left me visible in just my left eye and my nasal passages completely blocked. After politely sitting for close to 5 and a half hours having not slept for three days and being in terrible pain I could barely stand and had to go outside to vomit where I one point I passed out. I politely asked a nurse how much longer does envisage me waiting when all was required was 5 seconds to write an antibiotic prescription n im gone. However I was told with a straight face id only been hear just under 6 hours show some patience at that point I thought they were doing things for their own amusement, when folk arrived at the book in window they would be ignored for up to 20 mins the sarcastically one of the customer service staff would sharply say cant u see im at this window so regardless of the illness or injury they would have to make their way to another window because the customer service person refused to move 3 yard to the correct window. After fainting outside gave up and got a taxi home costing intotal25 quid there n back for nothing but humiliation. Those people need auditing and retraining they are here to help the public not laugh n joke n make it hard. I was so ashamed that warrington hospital is my local hospital its has had shocking reviews for years but clearly nothing been done I felt ashamed for their behaviour and embarrassed. That place needs a clear out from top to bottom and a change in culture they are paid by our taxes and are there to help not play God and to poke fun. I cant think of anything more to say so thats it I just hope that someone does sue them and create a shake up.